Support Engineer (Medical Equipment)

Neurology and Medical IT Equipment (EEG and EMG diagnostic medical equipment)

Location: Either at head office in Guildford, Surrey or home based.

Salary: Dependent on experience.

Working for the UK market leader in diagnostic neurology equipment, you will be required to:

install, repair and perform preventative maintenance on a range of specialised diagnostic equipment located at hospitals throughout the UK and Ireland
provide high level remote access support via phone or PC

Full product training will be provided.

Main responsibilities:

To perform preventative and routine maintenance on installed equipment in a professional manner
To troubleshoot, diagnose and repair systems. Problems may be related to dedicated medical hardware and software or to IT type problems ( i.e: PCs, networks or severs)
Installing single systems or large networked systems. Larger installations will be performed as part of a team
Providing remote technical support via phone or remote PC access
Keep abreast of new product developments and technical product information
Have direct interaction with customers to build relationships and promote Optima.

Knowledge, skills and experience required:

Degree, post graduate qualification (or HND with relevant experience) in appropriate subject (eg: electronics, engineering or IT)
Experience diagnosing and repairing diagnostic medical equipment
Knowledge of Microsoft desktop (and preferably server operating systems)
Excellent verbal and written communication skills
Excellent interpersonal skills with an ability to relate well to customers
Capable of working independently and able to remain calm under pressure
Full UK driving license
Must be willing to travel extensively in UK and Ireland.

To Apply:

Please email your CV and a covering letter to terriann@optimamedical.com

To find out more about the position please contact Terriann Page on 020 3058 0850