Located on the Surrey Research Park in Guildford, Surrey, Optima Medical is the leading supplier of neurophysiology equipment to hospitals in the UK and Ireland. Equipment ranges include EEG (Electroencephalography), EMG (Electromyography), IOM (intra-operative monitoring and NBS (Navigated Brain Stimulation) systems. Optima has built its reputation through supplying high-performance equipment and outstanding technical and industry expertise. Today Optima has over 130 hospital installation sites, ranging from single systems to fully networked installations across multiple sites.
As a truly market leading organisation, excellent levels of customer service and good people are fundamental to Optima’s future success.
Field Service Engineer (Medical): Neurology and Medical IT Equipment (EEG, EMG, IOM and TCD systems)
Either at head office in Guildford, Surrey or home based.
Dependent on experience.
Working for the UK market leader in diagnostic neurology equipment, you will be required to:
install, repair and perform preventative maintenance on a range of specialised diagnostic equipment located at hospitals throughout the UK and Ireland.
provide high level remote access support via phone or PC.
Full product training will be provided.
To perform preventative and routine maintenance on installed equipment in a professional manner.
To troubleshoot, diagnose and repair systems. Problems may be related to dedicated medical hardware and software or to IT type problems ( i.e: PCs, networks or severs)
Installing single systems or large networked systems. Larger installations will be performed as part of a team.
Providing remote technical support via phone or remote PC access
Keep abreast of new product developments and technical product information.
Have direct interaction with customers to build relationships and promote Optima.
Knowledge, skills and experience required:
HNC, HND or degree in appropriate subject (eg: electronics, engineering or IT)
Experience diagnosing and repairing diagnostic medical equipment
Knowledge of Microsoft desktop (and preferably server operating systems)
Excellent verbal and written communication skills
Excellent interpersonal skills with an ability to relate well to customers
Capable of working independently and able to remain calm under pressure
Full UK driving licence
Must be willing to travel extensively in UK and Ireland.
Please email your CV and a covering letter to firstname.lastname@example.org
To find out more about the position please contact Terriann Overend on 020 3058 0850